In the competitive landscape of small and medium-sized businesses, you have pressures competing in the market and keeping on top of everything each day.
You are not alone – as a huge part of our Australian economy, businesses with less than 20 staff make up nearly 97% of the 2.6 million businesses in Australia.
The need to invest in business consulting services to improve your business has never been more critical.
Whilst big business can invest in Business Improvement resources, systems and documented processes to help drive efficiency and improve outcomes for clients, small and medium businesses can also benefit by establishing these management systems in their business.
Our business consulting services are designed to meet the diverse needs of small and medium-sized businesses. Our affordable and modular solution offers a comprehensive approach for the improvement of the business management system.
THE FOUR KEY BUSINESS MANAGEMENT SYSTEMS
These are the four Business Management Systems every organisation should have. Our products are aligned help identify gaps and manage risks that you may not even be aware of.
THE SMALL-MEDIUM SIZE BUSINESS CONTEXT
‘Safety, Business Assurance, HR and Training roles typically only get filled when something goes wrong.’
Small, and sometimes medium-sized businesses usually operate with an ‘all hands-on deck’ approach.
Staff wear many hats and you wouldn’t be hard-pressed to find more than one team member managing everything from sales and customer service, to team, project and account management – or even quality assurance in business.
As small and medium businesses cannot always afford to have every role that a large organisation can sustain, the experience that our business consultants have found that Safety Management, Business Quality Assurance, Human Resources (HR) and Training business needs are often left to the very last minute or are overlooked completely.
These business systems are also most commonly developed in organisations in a reactive manner, such as when:
- There has been an incident that requires increased attention or skills to prevent recurrence
- Non-operational but important activities required by the business become too time consuming
- Customer satisfaction decreases due to poor staff performance
- Employee issues arise requiring formal intervention
- Administrative activities are taking too much time away from core business operations and sales.
Our business consulting services provide tailored solutions to the unique challenges faced by small and medium-sized organisations, from several business lenses such as operations consulting, strategy consulting, and business management assurance.
BENEFITTING FROM BIG-BUSINESS TALENT WITHIN BUDGET
Leverage the expertise of our business consulting services to bring big-business talent and assurance services to your organisation, ensuring sustainable growth within budget.
If you have a structured Safety, Quality, HR and/or Training system for your business, established by a skilled business consulting resource, they can help prevent issues and contribute to the peace of mind of business owners and directors.
OUR SERVICES
As this suite of benefits may not always be worthy of the salary overhead that comes with resourcing these areas, some businesses are left wanting… especially due to the reliance on their bottom line.
By investing in your business with support from the team at Integris Group Services, you can access benefits from our services to support and continually improve business outcomes.
Our business consulting services can be tailored to fit your business needs and budget, available as you need them, with no subscription service or ongoing costs unless requested.
We work with you to ensure your legislative obligations are met, you get the peace of mind from these specialist services and that you keep, or attract, the best people in your business – helping you exceed your customer’s expectations and sustain a high-performing team.
FREE PRELIMINARY SYSTEMS ASSESSMENT
Is your current business system delivering for your business?
We are offering free Preliminary Systems Assessments to help identify what you need now, what could help you in the future and what benefits you can achieve with the help of our trusted business consulting team.
You will receive a formal published report and free 20 minute consultation on the current state of your systems.
Integris Group Services are here to help you establish these systems and access the efficiency, benefits and peace of mind without employing dedicated resources – a huge saving on salaries.
Our Quality, Safety, HR and Training services are affordable, tailored modules that fit your business needs and budget. They are available as you need them, with no ongoing costs, or on a plan so you can access our support when and where you need us.
We work with you to ensure your legislative obligations are met, you get the peace of mind from these specialist services and that you keep and attract the best people in your business.
WHY ACT?
Three (3) key examples of how our services can help your organisation are below:
1. Prevent and control business risks
Having documented policies and processes in place that satisfy your legislative obligations, set the expectations for your team and help mitigate the risk that you end up at FairWork or court down the line.
We can develop these systems and documents using a structured approach that is tailored to you and your business context.
Imagine that fine off your bottom line when you could have a modular-based system in place to prevent such issues for a fraction of the price.
2. Promote longevity, safer work practices and improved service quality
Most small and medium businesses require their team members to ‘hit the ground running’ and ‘cover all bases’, relying on employee experience to achieve business outcomes.
This reliance can lead to shorter inductions, smaller handovers between team members and creates issues in the business where ‘single points of failure’ form, or reduced efficiency as team members do their work differently to others.
It can also have a direct impact on the longevity of the team, as there is always a natural employee desire to gain feedback, as well as grow and develop knowledge, skills and experience in any career and workplace.
By developing the regular, re-usable training packages for inductions, standard-operating-procedures and providing reference material for your team in BAU operations; many benefits are gained.
Team members often reward this investment in them through longer tenure, following standardised ways of working, and providing feedback and continual improvement opportunities that increase productivity.
3. Create a high-performing work culture within your business
Establishing a high performing culture, providing ongoing learning and development opportunities and continually improving how work is done is a long-term strategy; but by doing so, it helps prevent a disgruntled team and encourages them to meet and even exceed client expectations.
You can’t always offer career progression, but you can uplift knowledge by offering training to increase skills and grow capability in your team.
Ready to transform your business?
Contact the business consulting team at Integris Group Services today to discover how we can help you achieve excellence.
FAQs
How do the specific business consulting services offered differ from those provided by competitors, particularly in terms of customization for small and medium-sized businesses?
Integris Group Services stands out due to its approach to driving value and achieving project outcomes tailored to clients’ needs. The team’s expertise in facilitation and diligence ensures reliable delivery, with a focus on extracting and presenting key information to facilitate sustainable change and business improvement. The organization’s projects have been recognized by external parties and regulators as industry best practices. This commitment to continual improvement and embedding learnings within clients’ businesses enhances their internal project management capabilities and sustains project outcomes.
Can you provide examples or case studies demonstrating the tangible impacts of your consulting services on businesses similar to mine?
One illustrative case study involves Yarra Trams, where Integris Group Services improved the operational Safe System of Work, including meeting requirements from an Enforceable Undertaking. The consultancy’s role was crucial in translating Electrical Infrastructure Safety Rules into practical work practices, work instructions, task cards, and toolbox talks for frontline workers, thereby enhancing safety and regulatory compliance. Another case involved the City of Melton, where Integris conducted a performance health check for asset handover processes, identifying risks and pain points, leading to improved process clarity and efficiency.
What is the process for engaging with your consulting services, and how do you ensure alignment with the unique needs and goals of a client's business?
Integris Group Services begins its client engagement with a clear definition and identification of the client’s goals, objectives, ideal timelines, and desired outcomes. The service delivery follows a consultative process, ensuring that Integris operates as a trusted extension of the client’s team throughout the project. This approach ensures that the services are closely aligned with the client’s specific needs and goals, ensuring tailored solutions that genuinely add value and foster a collaborative relationship.